Trauma Insurance

Trauma Insurance (aka Critical Illness Cover) is supposed to be your financial safety net when life throws a serious health crisis your way. But try making a claim and suddenly insurers act like they’re the real victims demanding mountains of paperwork, second opinions and proof that you didn’t magically recover overnight.

At Claims Australia, we know their tricks. They’ll question every symptom, drag out the process and send letters with more fine print than a dodgy phone contract. That’s where we step in. We handle the paperwork, pushback, and appeals, making sure your claim doesn’t get “lost in review” while bills pile up. If your insurer wants to play hardball, we’ll play harder. You focus on your health we’ll make sure they pay up!

Life Insurance (Death Cover)

You’d think claiming Life Insurance (Death Cover) would be straightforward someone has passed away, their loved ones need financial support and the insurer pays up. But no, insurance companies seem to think grieving families should also take on a second job as professional form fillers.

At Claims Australia, we take the stress out of the process. While insurers stall with “processing times,” “missing documents” and requests for paperwork you’ve already sent (twice), we fight to get the payout fast. We know their tricks, their delays and their love for fine print but we also know how to make them pay. Losing a loved one is hard enough. Let us deal with the insurance headaches while you focus on what truly matters.

Early Release of Super

When life throws unexpected curveballs medical bills, mortgage stress or just keeping the lights on you’d think accessing your own super would be simple. But nope! Super funds and insurers act like you’re asking for their personal savings, not your hard earned money.

At Claims Australia, we cut through the red tape. We handle the endless paperwork, medical reports and back and forth emails so you don’t have to. Meanwhile, super funds stall, ask for documents you’ve already sent (twice) and hope you give up. We make sure they don’t get away with it. If they try to delay or deny your claim, we push back, appeal and escalate until they finally let go of what’s yours. You’ve saved for this moment let us make sure you actually get it!

Total and Permanent Disability (TPD) claim

Jumping Through Hoops: The Art of Beating Insurance at Their Own Game. Making a Total and Permanent Disability (TPD) claim should be simple you’re injured, you can’t work and your insurance pays out. But in reality, insurers treat every claim like an Olympic sport, throwing in hurdles, hoops and enough paperwork to make your head spin. That’s where we come in.

At Claims Australia, we know the tricks insurance companies use like "losing" documents, asking for the same info five different ways and hoping you just give up. Spoiler: we don’t. We gather ironclad evidence, speak their legalese and push back until they cough up what you’re owed. If they deny the claim? We appeal, escalate and if needed, take it to AFCA or even court. Insurers might love delays, but we love results. Let us handle the fight so you can focus on your health while we chase down your payout.

Junk Car Insurance

Coverage So Useless, Even Your Cup Holder Warranty is Better. Ever had that sinking feeling when you realise your car insurance covers everything except the one thing you actually need? Welcome to the world of junk car insurance, where policies look good on paper but disappear faster than your bumper in a fender bender.

At Claims Australia, we help you fight back when your insurer pulls the classic tricks denying claims over fine print, offering insultingly low payouts or suddenly "discovering" exclusions you’ve never heard of. We know their game and we don’t play nice. If your car is wrecked and your insurer is dodging responsibility, we push, appeal and escalate until they cough up what they owe. Because if you’ve been paying premiums, you deserve more than excuses and disappointment!

Income Protection Claim

Income Protection: Because Bills Don’t Care if You’re Sick. Getting Income Protection should mean you can focus on recovery while your insurer keeps the money flowing. But in reality? Insurance companies act like your injury is just a minor inconvenience and expect you to jump through endless hoops while conveniently "reviewing" your claim for months.

At Claims Australia, we know their playbook. They’ll stall, nitpick medical reports, and send confusing letters just to wear you down. But we don’t scare easy. We gather rock solid evidence, call out their stalling tactics and make sure you get paid what you’re owed on time, without the runaround. If they try to deny your claim, we push back, appeal, and escalate until they realize we’re not going anywhere. You focus on getting better we’ll focus on making sure your insurer actually does what you’ve been paying them for.

Contact us for a free consultation